You may have some questions about RigER software implementation. We will answer them here, but if not, please Contact Us.
1. What kind of computer hardware do I need for RigER?
RigER Desktop version is compatible with any Microsoft Windows based hardware.
2. Are training and technical support included with RigER?
Yes. We include training and technical support with every sale. We strongly believe this is the key to a successful implementation and we would not do it any other way.
3. Does BelcaSoft offer a cloud-based version of RigER?
Yes. In addition to Desktop version BelcaSoft offers RigER on a monthly subscription plan. Private version is hosted on BelcaSoft servers accessible 24/7 from anywhere you have an Internet connection.
4. What if RigER doesn’t do something I need it to do?
RigER is highly configurable and very flexible product. We respect business processes of our clients and do custom enhancements for a nominal fee.
5. How long will it take to setup RigER and running?
RigER can be installed in under an hour assuming no existing hardware or network issues exist. Allocate between 4 to 8 hours of training time per employee. Setup and implementation time varies depending on the size of your organization. Ask BelcaSoft for more details.
6. Is RigER a mixture of various programs?
No. RigER is a cohesive program built from the ground up. All windows and interfaces in RigER have the same look and feel. Once a user knows how to use one part of the program, they can quickly adapt to any other area.
7. How can I be sure RigER will work for my company?
The best way to know if RigER will work for you is to take advantage of our free demonstration. We approach the demonstration differently than other software vendors. We do not just show you that it works (that’s a given) we show you how it works for your particular business and the way you do things.